Fathom
AI assistant that joins Zoom/Meet/Teams calls to auto-record, transcribe, summarize, and sync notes to CRM/Slack tools.
RecommendedLast reviewed July 17, 2026
What Fathom actually is.
Fathom is an AI notetaker that joins your Zoom, Google Meet, or Microsoft Teams calls, records them, and turns the conversation into a transcript, summary, and list of action items right after it ends. Not a dialer, not a CRM. A newer desktop app captures the call without a visible bot in the room, for teams who'd rather skip having an extra participant on screen. Ask Fathom, its search assistant, lets you query past meetings instead of digging through transcripts by hand.
Notes sync out to Slack, Notion, Asana, Salesforce, and HubSpot without manual copy-paste, and it holds SOC 2 Type II, GDPR, and HIPAA compliance out of the box. But the public API and MCP integration listed on the pricing page isn't documented in depth, so treat headless automation as something to test before you build on it.
What it does
- Joins Zoom, Google Meet, and Teams calls to record automatically.
- Transcribes and summarizes each call right after it ends.
- Generates action items from the conversation without manual notes.
- Ask Fathom lets you search across past meeting transcripts.
- Syncs notes to Slack, Notion, Asana, Salesforce, and HubSpot.
- Bot-free desktop capture skips the visible meeting participant.
- Individual use is free forever, not a time-limited trial.
Where it sits in the pipeline.
- AI & Intelligence
- Data & Enrichment
- Scraping & Custom Data
- Email Infrastructure & Deliverability
- Outreach & Sending
- LinkedIn & Multichannel
- Signals & Intent
- Calls & Meetings
- CRM & Pipeline Ops
Runs well with
The tools we'd run next to Fathom, and what each pairing covers.
Pricing, without the fiction.
From the Fathom pricing page · verified July 17, 2026
- Unlimited recordings & transcriptions
- AI call summaries
- Clips and playlists
- Search across calls
- Everything in Free
- Advanced summaries
- AI action items
- Conversational meeting assistant
- Custom meeting bot
- Everything in Premium
- Global search across team calls
- Team playlists
- Comments, folders, keyword alerts
- Everything in Team
- CRM field sync
- Deal view
- Coaching metrics and AI scorecards
The free tier is actually usable long-term: unlimited recordings, transcripts, and summaries with no seat cost, which is why it fits agencies running notes across many client accounts. The forced upgrade is AI action items and a custom bot, which sit behind Premium at $20/month ($16 annually). Team collaboration (shared playlists, keyword alerts) needs the Team plan at $19/user/month and a 2-user minimum. The real cost jump is CRM field sync and coaching scorecards, both locked to Business at $34/user/month ($25 annually). Enterprise features like SSO and dedicated support are contact-sales only, with no listed price.
Choose it, or skip it.
Choose it if
- Agencies juggling many client call accounts: the free tier is unlimited and needs no per-seat budget sign-off to try.
- Reps who want transcripts, summaries, and action items dropped into their inbox with zero bot setup per call.
- Sales teams on Salesforce or HubSpot who want deal notes and coaching metrics synced automatically, on the Business tier.
- Teams switching off Gong mid-contract: the switching program covers a free Business plan through the contract period.
Skip it if
- Teams that need deep custom integrations outside the native list (Slack, Notion, Asana, Salesforce, HubSpot); a public API and MCP integration exist, but the pricing page doesn't spell out scope or rate limits.
- Solo users who want CRM field sync and deal view without paying for the Business tier or adding a second seat.
- Teams under two users chasing team pricing: Team and Business plans both carry a 2-user minimum.
If not Fathom, then what.
- FirefliesFree tier available; paid plans from $10/user/mo (Pro, billed annually) up to $39/user/mo (Enterprise)
Pick Fireflies when the team wants deeper custom AI apps and voice-search across a large historical transcript library.
- Nooksenterprise quote only; no public tiers or free trial, custom quote via sales
Pick Nooks when the priority is a parallel dialer with live coaching, not a passive note-taker bolted onto Zoom.
Asked in real client work.
Is the free plan actually usable, or a trial in disguise?
It's a real free-forever individual tier: unlimited recordings and transcriptions, AI call summaries, clips, playlists, and search across past calls, with no time limit or recording cap. Upgrading to Premium ($20/month, $16 billed annually) adds advanced summaries, AI action items, a conversational meeting assistant, and a custom meeting bot.
What's the real difference between the Team plan and Business plan?
Team ($19/user/month, $15 annually, 2-user minimum) adds global search across a team's calls, shared playlists, comments, folders, and keyword alerts on top of Premium. Business ($34/user/month, $25 annually) is the tier that adds CRM field sync, a deal view, coaching metrics, and AI scorecards, which is what most sales teams actually want.
Does it work across Zoom, Google Meet, and Microsoft Teams?
Yes, it supports all three plus Gmail, and syncs meeting notes to Slack, Asana, Notion, Salesforce, and HubSpot without manual entry. A bot-free capture option was added recently as an alternative to joining calls as a visible participant.
Is there a minimum seat count to get team pricing?
Yes. Both the Team plan ($19/user/month) and Business plan ($34/user/month) require a minimum of 2 users; below that, individuals are on the Free or Premium plans instead.
What happens if a team is switching from Gong?
Fathom's switching program gives Gong customers a free Business plan for the remainder of their existing contract period, letting them move over without paying twice while the old contract runs out.