JustCall
Cloud calling and texting platform with a built-in AI voice agent and several dialer modes, priced per seat from a two-user minimum.
RecommendedLast reviewed September 17, 2026
What JustCall actually is.
JustCall runs calling, texting, and an AI voice agent out of one dashboard. The phone system covers local, international, and toll-free numbers in more than 70 countries, and the dialer set spans power, predictive, dynamic, and parallel modes, with the parallel dialer connecting up to 5 numbers at once and dialing the first live answer. The AI Voice Agent answers inbound calls on its own: it qualifies leads, books meetings, and routes to a human only when the conversation needs one, running around the clock. Every call gets transcribed and summarized with speaker labels, and Pro Plus adds real-time coaching prompts, automatic call scoring against a rubric, and sentiment tracking on top of that.
None of that AI layer comes free with a seat. It's metered at $0.15 a minute once the included setup minutes run out, so a team leaning on it for lead qualification needs to budget for usage on top of the per-seat price. Team opens at $29/user/month with a two-seat minimum; Business, the only tier naming HIPAA and single sign-on, needs ten seats and a custom quote.
What it does
- Places calls through local, international, and toll-free numbers in more than 70 countries.
- Runs power, predictive, dynamic, and parallel dialing, with the parallel mode connecting up to 5 numbers at once.
- Answers inbound calls with an AI voice agent that qualifies leads and books meetings around the clock.
- Transcribes and summarizes every call with speaker labels.
- Scores calls against a custom rubric and tracks sentiment through the AI Copilot.
- Runs a shared SMS, MMS, and WhatsApp inbox alongside the phone system.
- Connects natively to CRMs like Salesforce, HubSpot, and Pipedrive, plus a REST API and webhooks for custom integrations.
The dialer and the AI voice layer are priced and metered separately, worth mapping out before assuming one number covers the whole build.
Where it sits in the pipeline.
- AI & Intelligence
- Data & Enrichment
- Scraping & Custom Data
- Email Infrastructure & Deliverability
- Outreach & Sending
- LinkedIn & Multichannel
- Signals & Intent
- Calls & Meetings
- CRM & Pipeline Ops
Runs well with
The tools we'd run next to JustCall, and what each pairing covers.
Pricing, without the fiction.
From the JustCall pricing page · verified September 17, 2026
- Unlimited outbound calling across Europe, plus unlimited inbound calling
- 500 SMS segments
- AI call transcription
- Local numbers in 70+ countries
- 100+ CRM integrations, IVR setup, analytics
- Everything in Team
- Power dialer
- Bulk SMS campaigns
- Queue callback and intelligent call routing
- Salesforce CTI, advanced analytics
- Everything in Pro
- Multi-channel AI notetaker
- SMS Copilot
- Real-time agent assist
- AI call scoring and sentiment analysis
- Script compliance monitoring
- Unlimited calling and SMS
- Single sign-on (SSO)
- Enterprise SLA
- HIPAA, GDPR, and other enterprise-grade compliance
- Answers inbound calls and qualifies leads automatically
- Books meetings and routes to a human when needed
- Runs on top of any Communication Suite plan
- Volume discounts at higher usage
JustCall's headline plans are the AI Communication Suite tiers, all billed per seat with a two-license minimum. Team opens at $29/user/month billed annually and covers unlimited outbound calling across Europe, unlimited inbound calling, 500 SMS segments, AI transcription, and local numbers in 70+ countries. Pro moves to $49/user/month and adds the power dialer, bulk SMS campaigns, and Salesforce CTI. Pro Plus, at $89/user/month, is the AI Copilot tier: multi-channel AI notetaking, real-time agent assist, call scoring, and sentiment analysis. Business drops the per-seat sticker for a custom quote, raises the seat floor to ten, and is the only tier naming HIPAA and single sign-on. None of those prices cover the AI Voice Agent, which is metered separately from $0.15 per minute with volume discounts and the first 100 minutes bundled into setup, so a team leaning on the inbound agent for lead qualification needs to budget for that meter on top of the seat price. Annual billing is the rate quoted on the pricing page; JustCall states annual saves 'up to 29%' over paying monthly but doesn't publish the monthly figure itself.
Choose it, or skip it.
Choose it if
- Sales or support teams that want a phone system, SMS inbox, and AI voice agent bundled together instead of stitched from three vendors, starting at a two-seat minimum.
- Teams that need real API and webhook access without paying extra for it, since JustCall ships a REST API and webhooks on every tier rather than gating that behind an add-on.
- Support or sales floors that want call scoring, sentiment analysis, and a multi-channel AI notetaker without buying a separate conversation-intelligence tool, once they're on Pro Plus.
- Teams testing the workflow first: the 14-day free trial needs no credit card, well below Orum's 9-seat minimum before a demo even starts.
Skip it if
- Teams that want the AI Voice Agent baked into a flat per-seat price; it's metered separately at $0.15/minute on top of whatever tier a team is on.
- Shops under ten seats that want the Business tier's HIPAA and single sign-on coverage; that tier carries a 10-seat minimum and no published price.
- Teams mainly after enterprise dial volume who've already priced out Orum or Nooks and would rather see a published number than a Business contact-sales quote.
If not JustCall, then what.
- Nooksenterprise quote only; no public tiers or free trial, custom quote via sales
Pick this for a parallel dialer built around a virtual sales floor with live coaching, rather than JustCall's broader phone-plus-SMS-plus-AI-agent platform.
- OrumContact-sales only. Ascend requires a 9-seat minimum; Ascend Limited is a lower-volume add-on seat type sold alongside it. Free trial is capped at 500 dials.
Pick this when outbound dial volume is the whole job and the team can clear Orum's 9-seat minimum; JustCall's Team plan works from just two seats.
- AircallFrom $30/license/mo (annual, 3-license minimum ~$90/mo); Professional $50/license/mo; Custom tier is quote-only
Pick this when the calling system needs to double as the company's core phone system with IVR and call-center features that predate JustCall's AI layer.
Asked in real client work.
How much does JustCall cost per seat?
Team starts at $29/user/month, Pro is $49/user/month, and Pro Plus is $89/user/month, all billed annually with a two-seat minimum. Business drops to a custom quote at a ten-seat minimum.
Is the AI Voice Agent included in a plan?
No. It's a separate metered add-on starting at $0.15 per minute with volume discounts, on top of whatever seat tier a team is already on.
What's the difference between Pro and Pro Plus?
Pro adds the power dialer, bulk SMS campaigns, and Salesforce CTI over Team. Pro Plus layers the AI Copilot on top: multi-channel AI notetaking, real-time agent assist, AI call scoring, and sentiment analysis.
Can you try JustCall before buying?
Yes. The site offers a 14-day free trial with no credit card required.
Does JustCall have an API?
Yes. A full REST API and event webhooks come standard, not as a paid add-on, alongside 100+ CRM integrations including Salesforce and HubSpot.
What does the Business tier add?
Single sign-on, an enterprise SLA, and compliance coverage including HIPAA and GDPR, at a custom price with a ten-seat minimum.